Keeping things private

ShiftClick Automate is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, store, and protect personal information from clients, visitors, and users of our services. By using our website and services, you agree to the terms of this policy.

 

1. Information We Collect

We collect personal information in the following ways:

• Contact Forms: When you submit a form on our website, we collect your name, phone number, email address, and IP address.
• Client Data: When signing up for our services, we may collect additional information about you and your business to process payments and deliver our services. This data is securely stored on Google Workspace.
• Payment Information: Payment details are collected and stored by Stripe for subscription services. Stripe’s privacy policy can be found here.

 

We may also collect information through cookies for tracking and advertising purposes, which are outlined in Section 6.

 

2. How We Use Your Data

The data we collect is used for the following purposes:

• Payment Processing: Personal data is shared with Stripe for handling payments securely.
• Project Tracking and Delivery: We use your data to track project progress, communicate updates, and deliver completed work.
• Marketing: If you opt-in to receive marketing materials, we may use your contact information for promotional communications.
• Targeted Advertising: We use data for targeted ads on platforms such as Google and Meta (Facebook).

 

We will never sell your personal information to third parties.

 

3. Data Storage and Security

We store your data on cloud servers including:

• Google Workspace
• Airtable
• ClickUp
• Slack
• Stripe

 

We take security seriously and protect your data using encryption and Two-Factor Authentication (2FA). Client data is retained for 5 years after project completion. Non-client data (e.g., from contact forms) is retained for 3 years before being deleted.

 

4. Third-Party Services

We work with third-party services, including Slack, Airtable, ClickUp, Google Workspace, and Stripe, to process data securely. Where possible, data is stored within the UK or EU, but may also be transferred to the US if required by service providers.

 

5. Your Rights

As a UK-based business, all applicable data protection rights under UK law apply, including the right to:

• Request access to, correction, or deletion of your personal data.
• Withdraw consent for marketing communications at any time.

 

To exercise any of these rights, please contact us using the contact form.

 

6. Cookies

Our website uses cookies to improve user experience and provide tracking for ads and analytics. We use cookies from:

• WordPress and Elementor (for website functionality)
• Google Analytics (for visitor tracking and analytics)
• Facebook Pixel (for ad targeting)

 

You may disable cookies through your browser settings, but this may impact the functionality of the website.

 

7. Children’s Privacy

We do not knowingly collect or process data from anyone under the age of 18. Our services are not targeted at children.

 

8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services signifies your acceptance of any changes.